The Foster Associates Support Team:

Lynnette Jay

Office Manager
Florida Office

Lynnette is the voice of the Fort Myers Office. She welcomes first time callers as well as long standing clients of the firm. In addition to her accounting and administrative duties, she also provides support services on client engagements as needed.

Scott C. Miller

Senior Analyst
Maryland Office

Scott Miller is a member of the Postal Service team. His work consists of analysis and production of Postal costs.  He also does research on cost of capital for public utilities, capital market forecasting, financial statement analysis, and other utility issues.

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Scott C. Miller

Senior Analyst
Maryland Office

Scott Miller joined Foster Associates in 1998. He is responsible for production and analysis of Postal Service costs by quarter and has participated in a number of international and domestic cost and revenue studies for the Postal Service.  He has also performed research on cost of capital for public utilities, capital market forecasting, financial statement analysis, and other utility issues.  Mr. Miller has participated in preparation of testimony on cost of capital in more than 35 cases, including the generic cost of capital cases in Alberta (2011) and British Columbia (2008). This work has included preparation of supporting schedules for testimony, review of testimony and the preparation of responses to interrogatories.

Focus on Postal Service and energy markets

Mr. Miller provides analysis on Postal Service costs.  This work includes preparation of YTD quarterly costs by functional area, and comparisons against SPLY and the prior fiscal year.    He provides analysis for delivery costs to incorporate methodology changes and alternative scenarios.  Mr. Miller has also contributed to numerous international and domestic cost and revenue studies for the Postal Service.

Mr. Miller also has extensive experience in energy economics and antitrust studies.  He has participated in the preparation of numerous energy studies, including Competitive Profile of Natural Gas Services-2005.  This was a comprehensive report on the markets of more than 30 U.S. and Canadian pipelines, comprising interruptible services, capacity releases, off-system sales, customer entitlements, rates, system mapping, and financial information.

He is the chief contributor to the annual Foster Pipeline Financial Performance Report on major interstate pipelines.  This report is an account of pipelines’ profitability, operational efficiency and financial integrity during the previous ten years.  Mr. Miller has also researched energy market and financial data for natural gas and petroleum product forecasts and publications.  Mr. Miller is trained in a number of micro and macroeconomic areas and works closely with a diverse range of computer software programs.

Work experience

Foster Associates, 1998 to present

Education

B.S. in Economics, Pennsylvania State University

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Pamela C. Crum

Chief Analyst
Maryland Office

Pamela Crum’s economics background and experience have allowed her to play a key role in the maintenance and development of cost models for the Postal Service, as well as contributing to the analysis of data from cost studies.

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Pamela C. Crum

Chief Analyst
Maryland Office

Pamela Crum’s economics background and experience have allowed her to play a key role in the maintenance and development of cost models for the Postal Service, as well as contributing to the analysis of data from cost studies.

Ms. Crum joined Foster Associates in 2003 as an economist.  She has provided data support and prepared documents for several fiscal reports and analyses, including the following:

  • Data updates for the Cost and Revenue Analysis (CRA) model and reports as needed.  She prepared delivery cost models for the Annual Compliance Report and for use in evaluation of Negotiated Service Agreements (NSA).
  • Updated the cost model spreadsheets (B Workpapers) for city and rural carriers to reflect methodology changes and alternate scenarios.  Ms. Crum revised worksheets for mail processing and window service to streamline the development of the costs by class and cost component.
  • Developed methodology for updating functional costs, which include dependent (piggyback) component costs, based on the quarterly Year-to-Date Trial Balance and other inputs.  These costs are used in estimating quarterly Year-to-Date costs by functional area and mail product.
  • Participated in the analysis of city carrier in-office and street time study data.  She developed SAS programs to analyze the scans made by the carriers.  The scans indicated the start and stop time of various activities and were used to develop the total relative times for each type of activity.

Ms. Crum has used Visual Basic to complete methodological changes to the CRA model reports.  She has also developed additional models and tools for the CRA Report and the Incremental Cost Model and has edited and prepared technical documentation for rate case filings.

Work experience

  • Foster Associates, 2003 to present.
  • United States Postal Service, Economist
  • Potomac Electric Power Company
  • United Way of the National Capital Area

Education

Master of Applied Economics, University of North Carolina at Greensboro

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Mary Longden

Senior Analyst
Maryland Office

Ms. Longden joined Foster Associates in 2010 as a senior computer programmer.  She designs, develops, and maintains custom cost models and analytical tools for the Postal Service using MS Excel, Visual Basic, and PC SAS. 

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Mary K. Longden

Senior Analyst
Maryland Office

Ms. Longden joined Foster Associates in 2010 as a senior computer programmer.  She designs, develops, and maintains custom cost models and analytical tools for the Postal Service using MS Excel, Visual Basic, and PC SAS.  The projects in which Ms. Longden has been involved include the following:

  • Design and development of a Functional Cost Model.  This model breaks down functional cost into individual Postal cost components.
  • Extend the Commercial Cost Model.  Ms. Longden added an option to develop fully distributed cost for rate categories, and improved the reporting capability of the model.
  • Develop a Combined Cost and Revenue Analysis (CRA) Report.  Ms. Longden automated the generation of this report that combines the cost and revenue of domestic and international products.
  • Extend the Piggyback Cost Model. This model is used to assign independent and dependent component costs into functional cost areas.
  • Extend the RPW (Revenue, Pieces, Weight) Adjustment Model. Ms. Longden improved functionality and automation in this model The RPW Adjustment Model uses a series of RPW-to-CRA mapping tools to redistribute the RPW Report data into the CRA reporting classes.
  • Streamline SAS programs used in the Mail Processing Cost Analysis.
  • Design and develop a SAS program for the Scan Analysis/Carrier Study. Ms. Longden created a program to read in scan and volume data and create reports that analyze time spent in various costpools. Create a macro report generator.
  • Allow for new types of mail effect reduction and Trend Adjustments in the Roll Forward Model.
  • Design and develop new FDC (Fully Distributed Cost) by Function program, using outputs from the CRA Model, the Piggyback Model, and the CC Model to create reports showing FDC by Function.

Work experience

  • Foster Associates, 2010 to present.
  • Fentress, Incorporated

Education

B.A. in Criminal Justice, University of Maryland, College Park

Certificate in Computer Programming and Client/Server Technology, Computer Learning Center

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Paul Riddle

Senior Economist
Maryland Office

Mr. Riddle joined Foster Associates in 2015 as a senior economist.  He has over 35 years of Postal experience, relating to Postal statistical programs and is an expert in carrier cost systems. 

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Paul Riddle

Senior Economist
Maryland Office

Mr. Riddle joined Foster Associates in 2015 as a senior economist.  He has over 35 years of Postal experience, relating to Postal statistical programs and is expert in carrier cost systems.  He has extensive experience in SAS and SQL relating to statistical analysis of underlying cost system data that feeds into the Cost and Revenue Analysis (CRA) annual reports.

While working with the Postal Service, Mr. Riddle was Manager of the Carrier Cost Systems (CCS) from 2008-2015, with responsibility for maintaining the sample design, data analysis and verification, establishing and maintaining data collector policies, providing regular data estimates and documentation to the various stakeholders, and providing responses to data challenges by both internal and external customers.  Prior to his position as Manager of Carrier Cost Systems, Mr. Riddle represented USPS as a rate case witness for the Rural Carrier Cost System in R2006-1, and was a key team member in the In-Office Cost System (IOCS) redesign from 2003-2005.  In addition to his work with Cost Systems, Mr. Riddle has many years of experience in various aspects of postal operations.  Since joining Foster Associates in 2015, Mr. Riddle has been assisting in analysis of CCS data, supporting the USPS team working on the IOCS Cluster sampling of city carriers, and other projects as needed.

Work experience

  • Foster Associates, 2015 to present.
  • United States Postal Service, 1977 to 2015

Education

BBA in Economics, University of North Texas

Post-graduate coursework in business and econometrics at University of North Texas, George Washington University, and Strayer University.

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